Gwarancja

Oferujemy rozszerzoną gwarancje 3-letnią i 5-letnią na ramy rowerowe.
Wydłużoną gwarancje stosujemy tylko do rowerów z kolekcji 2014 i młodszych

3-letnia Gwarancja

3-letnia gwarancja jest bezpłatna. Jest zamawiana poprzez wypełnienie formularza rejestracyjnego poniżej.


frame number preview

* Numer ramy znajdziesz na białej naklejce na spodzie ramy

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Your 3–year warranty was succesfully registered. Check your e-mail for the confirmation - if you won‘t get any, please let us know by reporting a problem.

Register another frame

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5–year warranty for free for frames in Edge category


frame number preview

* Numer ramy znajdziesz na białej naklejce na spodzie ramy

thank you!

Your 3–year warranty was succesfully registered. Check your e-mail for the confirmation - if you won‘t get any, please let us know by reporting a problem.

Register another frame

please wait

5-letnia gwarancja

5-letnia gwarancja powinna być zawierana z dealerem Rock Machine. Cena to 50 euro przy ramie aluminiowej i 100 euro przy ramie carbonowej. Ramy FS w Blizzardach z 2016 roku lub młodsze są objęte bezpłatną 5-letnią gwarancją.

How to exercise the extended 5-year warranty

  • An extended 5-year paid warranty for a frame is registered by the dealer, not by the customer. This is done on the Rock Machine website and requires a password to do so.
  • After the due amount has been transferred to the bank account, both the dealer and the customer are sent an automatic e-mail confirming the extension of the warranty for the frame. By registering, the dealer automatically commits to replacing the customer´s frame should any problems arise. The replacement is free of charge on the condition that the claim is found to be justified.
  • For the 5-year warranty to be valid, it is necessary to have the bicycle serviced in an authorized Rock Machine service station at least once a year. Only an authorized Rock Machine dealer, as identified on the website of the brand, is permitted to perform the warranty service inspections. In cases where a valid claim is made against the warranty, the dealer shall provide the customer with an identical frame to that which is the subject of the claim. In such cases, the frame shall be provided free of charge.
  • The first day on which the extended warranty is valid is considered to be the date on which the bicycle was purchased, and not the date on which the registration for the extended warranty took place on the website.
Rock Machine Research&Development

Passion. Mission.

If you want to burn, be on fire! From the first pencil sketch, through prototype testing and debugging to the finished product tested in the most rigorous labs by the engineers and on the trails by our ambassadors and us.

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Wspólnie budujemy rodzinę , wspólnotę i plemię Rock Machine.

 

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